If you can't login to the game or the forum...
1. hozzászólás - 2009.07.15. 21:19:08
1. hozzászólás - 2009.07.15. 21:19:08
It is most frustrating if someone has a username and a password and is still unable to log in the game or forums (thus cannot ask for assistance). Here you can find some possible solutions.
If you registered for the game, you received an e-mail with an activation link. If you didn’t receive the e-mail, you might have mistyped your e-mail address or possibly, your mailer program mistook the message for a spam. So first, check your spam folder. Then you can try modifying your registration, correcting your e-mail address and ask for a new activation message. If you are unable to proceed, get in touch with us (Help button) and if all else fail we will activate your character manually.
If you have activated your registration but you still cannot log in:
1. When entering your password check the CAPS LOCK button.
2. Many browsers have an auto-complete function. which might have provided an incorrect password if you use the same username elsewhere. Try deleting and retyping your password.
3. Check the date and the time in your system settings. Allow cookies in the browser.
4. If all else fails, use the Forgotten password link. You will get a new password to your e-mail address. Try logging in with that.
5. If it doesn’t help either, write an e-mail to info{kukk}doomlord{ponty}net, tell us what operating system and browser you are using and we will try to sort out the problem for you.
If you registered for the game, you received an e-mail with an activation link. If you didn’t receive the e-mail, you might have mistyped your e-mail address or possibly, your mailer program mistook the message for a spam. So first, check your spam folder. Then you can try modifying your registration, correcting your e-mail address and ask for a new activation message. If you are unable to proceed, get in touch with us (Help button) and if all else fail we will activate your character manually.
If you have activated your registration but you still cannot log in:
1. When entering your password check the CAPS LOCK button.
2. Many browsers have an auto-complete function. which might have provided an incorrect password if you use the same username elsewhere. Try deleting and retyping your password.
3. Check the date and the time in your system settings. Allow cookies in the browser.
4. If all else fails, use the Forgotten password link. You will get a new password to your e-mail address. Try logging in with that.
5. If it doesn’t help either, write an e-mail to info{kukk}doomlord{ponty}net, tell us what operating system and browser you are using and we will try to sort out the problem for you.
A hozzászólást Miklos módosította 2009.07.16. 10:02:57-kor
Pontszám: 5