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Topic neve: Lack of communcation.
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Lack of communication.
1. hozzászólás - 2014.12.24. 12:13:36
I am complaining at the lack of communication by the game developers. This morning without any warning we were told we could not duel or challenge for 24 hours as it is Xmas. Now I have no problem with this at all but it means that I am now not able to complete the seasonal quest 'win 3 challenges in one day'. Had I known I could easily have done it before the 12.00 cut-off.
A hozzászólást Stromboli módosította 2014.12.24. 12:14:12-kor
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Re: Lack of communcation.
2. hozzászólás - 2014.12.24. 15:27:15
Idézet: Miklos - 2014.12.12. 17:29:09


Between noon of 24th of Dec and noon of 25th Dec (GMT+1), peace will take over the world of Doomlord: players will not duel and drain each other's soul-energy, so you can develop peacefully in this period. Pets morale does not decrease during this time. There will be also a discount to the soul-energy price of potions during this time.

We will continue to give support during the holidays.

We wish a Merry Christmas to all doomladies and doomlords!

The Doomlord Team
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Re: Lack of communcation.
3. hozzászólás - 2015.01.28. 01:07:50
hello.

I aelana, a player of the first French server. I know I'm not on my forum and I'm sorry.

Since 27h, we no longer have access to our servers, and we had no information to post on our forum.

If one of your administrators know what this is, I would translate for my companions in misfortune.

Thank you in advance
Sincerely Aelana
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Re: Lack of communcation.
4. hozzászólás - 2015.01.28. 07:48:59 (Válasz ascaroth #3 hozzászólására.)
Aelana, I have forwarded your message to the Customer service.
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Re: Lack of communcation.
5. hozzászólás - 2015.01.28. 08:15:35 (Válasz Sbart #4 hozzászólására.)
Idézet: Sbart - 2015.01.28. 07:48:59
Aelana, I have forwarded your message to the Customer service.


Thx, cause as we do not have acces to the game we do not have acces to custumer service too
I was going to do it here but I see it's already done
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Re: Lack of communcation.
6. hozzászólás - 2015.01.28. 12:24:27 (Válasz ascaroth #3 hozzászólására.)
The answer from Customer support:

"today, 13:17
Baraty
Dear Player,
We corrected this problem, please be kind to check.
Have fun playing,
Baraty
The Doomlord Team"
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Re: Lack of communcation.
7. hozzászólás - 2015.01.28. 12:26:34
Sorry for the problem, it was a server-side difficulty, our programmer has corrected it, we will add a compensation pack for the downtime.

If you cant log into the game, you can still access our support at:

http://support.beholder.hu
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Re: Lack of communcation.
8. hozzászólás - 2015.01.28. 13:16:42
Thx,

I guess I'll have to use this link cause I still have not access to the game (I get a blank page)
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Re: Lack of communcation.
9. hozzászólás - 2015.01.28. 15:11:08 (Válasz Little #8 hozzászólására.)
The problem got resolved this morning and the game is running. Maybe your browser cached in the blank page? Try to refresh the page in the browser.
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Re: Lack of communcation.
10. hozzászólás - 2015.01.28. 16:30:48
Thx Sbart, Myklos

(hum for compensation pack, What we need to do? )

and

if you have a way to contact lani...............
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Re: Lack of communcation.
11. hozzászólás - 2015.01.28. 23:46:18 (Válasz Miklos #9 hozzászólására.)
Idézet: Miklos - 2015.01.28. 15:11:08
The problem got resolved this morning and the game is running. Maybe your browser cached in the blank page? Try to refresh the page in the browser.


I did this but it seems the game was ok later in the day, with many bugs (as disconnected when attacking Landragore and losing invested EE ^^ ) but running.

And as my mate asked if someone as a way to contact any admin of french game it would be nice to have some news

Thx in advance and thx for your time (and sorry to "invade" the english board for a french problem )

(edit: we are still disconnected if we attack Landragore )
A hozzászólást Little módosította 2015.01.28. 23:50:12-kor
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Purchases of green potions not working.
12. hozzászólás - 2015.03.18. 07:02:54
Have bought about 5 green crystal potions they appear on items sheet but when you use them the 50 points does not get added to total. So 8700 se later I'm still 48 crystal points away from getting the 48 points I originally needed. Oh well no boots for me. lol
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Re: Purchases of green potions not working.
13. hozzászólás - 2015.03.18. 07:30:51 (Válasz Dl888 #12 hozzászólására.)
Green crystal potions give Crystal points that you use to make Adventures easier.
Boots are bought from Soul Diamonds that you get from Adventures.

If you tried to use Green crystal potions to get Soul diamonds, then that is why it didn't work.
If you tried to use GCP to get crystal points so you could get Soul diamonds so you could buy the boots, then it might be a bug, and your best course of action is to submit a ticket to Customer support (big yellow HELP button, top right on your Character screen).
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