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Name of topic: Doomlord server not available
much likedMiklosMale
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Doomlord server not available
1. post - 2015.08.30. 16:36:22
Dear Players,
The Doomlord server was not available for several hours, on Sunday. This was due to a problem from out host. They told me they can correct it only by Monday, which I found unacceptable, fortunately I have found a way to change dns/nameserver/host and the page is already up (might take some more time for some people, depending on cache refresh). We apologize for the inconvenience, we will add a compensation pack on Monday.

(The pictures might take a bit more time to load again)
This post was modified by Miklos at 2015.08.30. 16:38:17
Score: 8.40
likeddark22Male

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Re: Doomlord server not available
2. post - 2015.08.30. 16:42:02
It has gone down at saturday. Thanks for your effort Miklos
Score: 7.71
everyone's favoriteNaho

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Re: Doomlord server not available
3. post - 2015.08.30. 17:58:21
Was it a DDOS attack? Anyway I hope everything gets fixed.
Thanks for your info Micklos and to your team!
Score: 5
very popularTallia

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Re: Doomlord server not available
4. post - 2015.08.30. 18:24:32
Miklos! Your host is incompetent, if they can't fix this problem on weekend.
In these days this is unacceptable from a host provider.
Score: 9.94
everyone's favoriteNaho

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Re: Doomlord server not available
5. post - 2015.08.30. 19:04:38
Heal pets doesn't work
Score: 6.67
everyone's favoritePhaedrus

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Re: Doomlord server not available
6. post - 2015.08.30. 20:47:54
My heal pets does not work as well. Also, the game charged me 10 AS so that I could maintain my status (claim potions, bonuses, etc.) which is quite frankly, bullshit since the fault that I was not online was not mine. Please reimburse the 10 AS who were affected by your outage. Thanks,
Phaedrus
Score: 5
likeddark22Male

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Re: Doomlord server not available
7. post - 2015.08.30. 21:28:27
Same here. Also Paypal link isn t working
Score: 7.71
everyone's favoritepreter

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Re: Doomlord server not available
8. post - 2015.08.30. 21:38:38
and can't increas stats.
Score: 10
popularmanunkind

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Re: Doomlord server not available
9. post - 2015.08.30. 22:08:17
and can't get beyond first task in adventures to answer quiz questions. only button available is back button which also isn't working.
This post was modified by manunkind at 2015.08.30. 22:08:26
Score: 7.74
everyone's favoriteAxe L

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Re: Doomlord server not available
10. post - 2015.08.30. 22:15:29
Looks like Landragor results were rolled back. Cause on Friday I had effective charge ~375k and now ~320k
Score: 10
popularCruel01Male

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Re: Doomlord server not available
11. post - 2015.08.31. 02:05:38 (Reply to post #10 of Axe L.)
OMG! It seems everything is screwed. Should we even play today? Or will it be necessary to roll back the server to Friday night? If you discover the current version of the game is not the one from Friday night (as Axe is affirming), will you be able to add whatever we do from now until tomorrow to the correct database?

In any case, thank you for your quick reaction Miklos. I informed you of the problem through the Hungarian game (below) and you were able to come up with a fast solution despite your server problems.
Thanks!

egnap, 14:34 Cruel01 (94081)
Hi there.

English server has been down since last night. Please fix asap!

Thanks,
Cruel.

ma, 09:29Miklós
Hi!
Thanks for contacting us! The problem is from the entire server host, so I can't even communicate with the players, can't do anything right now Problem will be solved only by tomorrow morning it seems

We are deeply sorry and thanks for your patience,
Miklós

ma, 10:25Miklós
I found a way to solve this, it will work soon.

Yours
Miklos
Doomlord Team
This post was modified by Cruel01 at 2015.08.31. 02:07:12
Score: 8.47
everyone's favoriteFatmonkMale

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Re: Doomlord server not available
12. post - 2015.08.31. 03:24:39
Don't know if this is relevant for anyone but in case it is:

Today I could not connect from home using my normal ISP, but using an alternate ISP I could. Seems the changes done involves changing IP address and this has not been updated for the DNS server used by my normal ISP. I solved it by changing the DNS server on my router to 8.8.8.8
Score: 5
much likedMiklosMale
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Re: Doomlord server not available
13. post - 2015.08.31. 16:57:06
Hi!
Yes, since the problem was with the host's nameservers, you could workaround by adding our IP to yours hosts file, for example, but I couldn't write this here since the forum didnt work either, and by that time I could fix the problem anyway by moving to a different provider all our server information. Too bad our system admin didn't get in touch with me the moment he observed this, we could have shortened this downtime by a lot

We apologize for the downtime, I added a compensation pack, and we also set loyalty bonus to maximum for everyone. If you have any individual problems, please let us know by using the support system (Help button ingame).
Score: 8.40
very popularTallia

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Re: Doomlord server not available
14. post - 2015.09.01. 00:10:01 (Reply to post #13 of Miklos.)
Thank you Miklos!
Score: 9.94
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