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Name of topic: Complaints on Admin
averageD00ml0rdMale

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Complaints on Admin
1. post - 2012.02.09. 21:45:42
i have been havng alot of DNS issues with dl for last month or two, im sick of them so i mailed info@ and im now sick of the responses i get frmt hem, its always excuse after excuse and the excuses are generally the easy way out rather thna actually deal with issues.

if a paying customer mails then reply in a timely fashion, do not use cut and paste excuses when u actually have no idea cos i have a few more ideas than u and can smell the bullsh1t a mile away

fix the damn DNS problems on the servers or give me all my money back do not give me crap responses to my queiries and do not think u have answered me and therefore no more replies from you is warranted.

sick of admins stup1d emails.
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averageLone RangerMale

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Re: Complaints on Admin
2. post - 2012.02.10. 08:20:08
...
This post was modified by Lone Ranger at 2012.02.10. 08:23:36
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averageD00ml0rdMale

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Re: Complaints on Admin
3. post - 2012.02.10. 08:24:48
Adatbázis hiba

thats one of the errors i get from this problem, along with lookup errors and page not found...

fix please
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likedKethiosMale
Global Moderator
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Re: Complaints on Admin
4. post - 2012.02.10. 09:27:24 (Reply to post #3 of D00ml0rd.)
Adatbázis hiba = datebase error

I would like you to look after what pages generate the errors so they can fix it fast. If you can reprofuce the DNS, datebase, 404 error it will be definately fixed.

I haven't met these so far on W1.
Doomlord forum moderator at your service.
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averageD00ml0rdMale

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Re: Complaints on Admin
5. post - 2012.02.10. 20:12:31
the problems started when DL had that major outage a little while ago, since then ive had constant time out problems, page errors dns lookup problems and databse errors.

it happens on all pages randomly, sometimes i cant log in, sometimes i cant answer quiz cos i just get a connecting routine for 10 minutes etc etc


i sent copy of the page could not be loaded to admin and all i got told was its server overload, sorry dns lookup issues and dtabse errors have nothing to do with server load times.
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averageD00ml0rdMale

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Re: Complaints on Admin
6. post - 2012.02.10. 20:44:45
and there we go

trying to log in to acc

The connection was reset







The connection to the server was reset while the page was loading.





The site could be temporarily unavailable or too busy. Try again in a few
moments.
If you are unable to load any pages, check your computer's network
connection.
If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.
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popularKalannMale

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Re: Complaints on Admin
7. post - 2012.02.10. 21:04:16 (Reply to post #6 of D00ml0rd.)
Try playing DL under each of the following conditions :
1°) installing and using a new browser on your PC.
2°) On a different computer in a different location.
3°) If you're using a mobile PC, try using your PC in a different location.
4°) If you have a friend with a mobile PC, ask him to bring his PC to your place, use it.

Honestly, I don't have any issues, and I play both at home and at work. Also, I haven't seen any other complaints, so my first instinct is to think the problem's more on your side. The above tests should help pointing out where the problem really is, so do them and let us know what happens.
W1 - Kalann
W2 - Azanael
W3 - Haakon
Score: 5
averageD00ml0rdMale

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Re: Complaints on Admin
8. post - 2012.02.11. 08:15:46
its not me lol, its my account and / or some DNS issues to where im based in NZ.

i know a player from oz who has had similar probs as me,

ive also asked a clan mate to log into my account when its got t1ts up on me int he middle of quizes or soemthing and he has same login issues and hes based in europe nut not on his account just when hes tried to access mine

it sucks

i have no issues with any other sites i go to its just DL i have probs with
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much likedStiskaMale

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Re: Complaints on Admin
9. post - 2012.02.13. 12:09:31
I think that admin is not doing their job at all. I have never seen that, they are not replaying to mails in normal time. Very very not profesional
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likedKethiosMale
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Re: Complaints on Admin
10. post - 2012.02.13. 14:00:41 (Reply to post #8 of D00ml0rd.)
Well, something could have gone wrong with your account. I will ask them to run some test with your acc since it seems like it is more an account based error not some datebase or game script side thing.
Doomlord forum moderator at your service.
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likedKethiosMale
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Re: Complaints on Admin
11. post - 2012.02.14. 11:50:40 (Reply to post #8 of D00ml0rd.)
@D00mlord

Please give us some exact time when all that happened, and some additional information like: your timezone, how often do you encounter these issues.
Doomlord forum moderator at your service.
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averageThumper

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Re: Complaints on Admin
12. post - 2012.02.16. 00:17:19
my name is Heera and I have fulled the requirements to play the clan quest. My clan is the ETERNAL DIAMONDS. i HAVE NO MANACONSTRUION TO USE, AND CAN NOT HELP THE CLAN IN QUEST PLEASE ADVISE
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much likedMiklosMale
Administrator
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Re: Complaints on Admin
13. post - 2012.02.18. 11:25:07 (Reply to post #12 of Thumper.)
No worries, Thumper, this round your clanmates will do the manaconstruction for you too, and I'm sure by the next round you will have the skill too.
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averageLone RangerMale

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Re: Complaints on Admin
14. post - 2012.02.25. 19:15:49
D00ml0rd is still struggling to connect to server (world 2 and 3), so he asked me to post this :

Server not found
Firefox can't find the server at world3.doomlord.net.
Check the address for typing errors such as
ww.example.com instead of
www.example.com

etc-etc...

Standard error, but he's been having them almost every day now and this is the only site where he has this problem. Could you have a look at this please?

Thanks in advance.
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averageD00ml0rdMale

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Re: Complaints on Admin
15. post - 2012.03.05. 03:53:20
still struggling and still crappy admin doing nothing

give me my money back

ALL OF IT

if u cant fix a problem like this then there is no point me playing anymore

forget about fixing the server just give me every penny ive spent here and ill go away
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much likedMiklosMale
Administrator
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Re: Complaints on Admin
16. post - 2012.03.06. 14:33:51
I'm very sorry to hear that your problem was still not resolved. I will personally look into it, and will find a way to reimburse you. Sent you an email with more details.
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averageLone RangerMale

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Re: Complaints on Admin
17. post - 2012.03.19. 08:07:56
Hi Miklos

D00ml0rd asked me to post here, since he can still not log in. Or more precisely - he can't even get to the doomlord site. He has been on and off (mostly off...) for a long time now and this time he hasn't been able to get to it in more than 24 hours. I hope you can fix this somehow.

Thanks.

- LR
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likedKethiosMale
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Re: Complaints on Admin
18. post - 2012.03.19. 14:36:45 (Reply to post #17 of Lone Ranger.)
Can't get to the DL site? Then it isn't a server side problem. The game is up and running.
Doomlord forum moderator at your service.
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much likedMiklosMale
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Re: Complaints on Admin
19. post - 2012.03.19. 16:32:06
Lone Ranger, thank you for helping with Doomlord's issue. I sent him a pm on the forum, but I tell you here too: we are trying different settings, we changed things, I think now that his problem has been resolved now (due to caching it may not be immediate and might take some time). Please test it tomorrow I hope very much it is fixed now.
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averageD00ml0rdMale

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Re: Complaints on Admin
20. post - 2012.03.19. 22:50:53
Fairs fair

i have to applaud Miklos who has been helping me daily with my dns problem, no complaints anymore it seems to be running like the good old days now and much appreciated getting regular updates re prob from miklos

kudos,.
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